FAQs
1. Do you have a physical shop?
We are proud to work with many golf shops, golf professional shops and retail outlets to provide you with the perfect opportunity to get the best support and buy your favourite Red Belly Active outfits in person. We might not have a physical store, but these partners are our shop window and we are grateful for their support! Check out the list of where your nearest store is here.
2. Where can I find a size guide?
We have a size guide here but we do understand that sometimes you need a litte more information to ensure you get the perfect fit for you. Most products now have a 'size checker' where you can enter your measurements to get the right size. Please also feel free to get in touch via hello@redbellyactive.com and we will be able to assist with all your size and style questions.
3. How long are your skorts?
Red Belly Active creates 4 styles of skorts. The Flip Skort is our most popular (because it is just so comfortable, practical and cute!) and it is our shortest style. Starting at around 36cm (14inches) for XS and going longer at about 2cm (1inch) per size reaching approximately 46cm. Our Sarong and Wrap skorts are slightly longer starting at 37cm for XS to around 48cm and our Straight skorts are a little bit longer still starting at 38cm for XS. The lengths of all the skorts should be on the size guide and in each description of the skorts.
4. Do your fabrics offer sun protection?
Yes. We are very aware of how important sun protection is, especially when you spend so many hours outside on the golf course. All our fabrics offer up to UV50 sun protection. This includes the tops, dresses and men’s polos.
5. What should I do if I want to return or exchange what I have bought online?
We understand that sometimes we change our minds or the fit is not perfect for our different body shapes. We are pleased to offer an exchange/returns hub via this link: http://redbellyactive.returnscenter.com
Otherwise, please email hello@redbellyactive.com if you need further assistance. Returns need to be done within 30 days of purchase.
6. What are your shipping costs?
We offer a flat rate shipping fee of just $7.50 for every order, no matter where you live in Australia. We also do have an Express Shipping option if you wish to receive your items faster. However,, we will endeavour to ship your items as soon as possible after your order is placed.
7. Do you have a rewards scheme?
Absolutely - we have a rewards scheme where you can earn CHIPS (see what we did there?). If you join CLUB RED to enjoy the rewards you also benefit from incredible savings, deals, offers and sales that the rest of the online shoppers don’t get to hear about! What are you waiting for?? Join here!
8. When do new styles arrive?
We release new products, prints and styles nearly every month over the summer season. Each colour or print compliments the last season's range so that you can expand your golf wardrobe with perfect mix and match colours and pieces. Pre-orders open a few weeks before new styles arrive…and if you want to hear about this before anyone else…you guessed it: Join CLUB RED!
9. I am holding an event at my club, would Red Belly Active come along?
We LOVE golf events and love meeting customers. Please email us at hello@redbellyactive.com and send us everything about your event and what you have in mind.
10. Our golf shop is looking to update its golf apparel offering and provide something new and exciting for golfers. How do I find out about opening up a wholesale account and including your brand in store?
We would be delighted to speak with you, show you samples and discuss the opportunity of partnering with you. Please email helen@redbellyactive.com to start the process today.